Researchers at West Virginia University are inviting individuals, age 18 and over, who have experience as a manager or operator at a water utility in West Virginia to take part in the West Virginia Water Workforce Survey. The purpose of this research study is to learn more about operator recruitment and retention. The goal is to gather information about West Virginia’s water workforce and gain a better understanding of the challenges, barriers, and opportunities in hiring and retaining operators.
Interested participants will be asked to take a brief 10 - 15 minute anonymous online survey. There are two surveys- one for operators and one for managers. You may take both surveys if you are working as an operator AND you also manage a utility. Read the descriptions below and click on the survey link that best fits your role at the water utility.
Operators: Certified and non-certified utility staff who have worked as a drinking water and/or wastewater operator in West Virginia.
Managers: Decision-makers (i.e., managers, owners, directors, mayors, board members, council members) of permitted utilities in West Virginia that can provide responses from the perspective of the overall utility. If you manage more than one West Virginia utility, please complete individual surveys for each facility.
After the survey response has been submitted, participants will be offered an opportunity to visit a separate website to fill out a form to enter to win a gift card. On this form, participants may provide their name, email, and phone number so that they can be contacted if they win. The information provided here can in no way be linked back to the survey.
There will be drawings for a $25 Amazon gift card at the end of each of the 5 weeks the survey is open. There are two drawings each week- one for participants in the operator survey and one for participants in the manager survey. Participants are only eligible to win one time.
To download a flyer about this study, click here: West Virginia Water Workforce Survey Flyer (PDF, 1 pg).