Skip to main content

Assistance Solutions Knowledge

The Appalachian Community Technical Assistance and Training (ACTAT) program provides free, customized technical assistance and training to small rural water and wastewater utilities across economically distressed communities in Appalachian West Virginia, Kentucky, Tennessee and Virginia - helping them build the capacity needed for safe, reliable service.

ASSISTANCE

Devoted to protecting the public health and environment of the region's small communities by providing drinking water and wastewater informational and educational resources.

UK Faculty and Students in Martin County, Kentucky

Appalachian Community Technical Assistance and Training (ACTAT) Program

By focusing on each community’s context and needs, ACTAT promotes community-driven actions to address community-specific concerns about operating and managing water and wastewater systems. Our vision is to enhance economic development in small, rural communities of the region, by providing viable water infrastructure systems.

Learn more about the Appalachian Community Technical Assistance and Training (ACTAT) Program
Students cleaning up from flooding

ACTAT in Action: WVU Students Support Water Utility Flood Recovery

After devastating flash flooding hit the Mingo County Public Service District in 2025, ACTAT led a group of 20 WVU engineering and law students to provide hands-on cleanup support - freeing up staff to focus on treating the water supply.

Learn more about this story    this


SOLUTIONS

Providing effective delivery of relevant and free direct technical assistance, educational materials, training programs, and partnering opportunities to small, rural communities.

Drinking water plant

Drinking Water Treatment

Water seems limitless and for the most part, it is taken for granted. However, water is essential for life. A potable (safe for drinking) water supply is perhaps the most vital service a community provides to its citizens. People depend on water for drinking, cooking, washing, carrying away wastes, and other domestic needs. In the U.S., drinking water supplies are among the safest in the world; however, this comes at a great cost and supplies are not always sustainable. Sources of water used to supply drinking water comes from rivers, lakes, and groundwater. From the source to the tap, water goes through many steps to become safe to drink.

Learn more about Drinking Water
Dunlap, TN wastewater plant

Wastewater Treatment

Ensuring proper wastewater treatment and disposal is as important for protecting community health as drinking water treatment, garbage collection, and immunization programs. Untreated and inadequately treated wastewater can spread disease and contaminate drinking water sources When untreated wastewater reaches water used as a drinking water source, there can be significant health risks. To ensure safe drinking water, communities need both effective water and wastewater treatment.

Learn more about Wastewater Treatment


KNOWLEDGE

A job cannot be done correctly without the right tools, knowledge being the most important tool.

Picture of ACTAT training session

Training

  • ACTAT delivers hands-on workshops and operator training across the region. Topics span financial viability, asset management, infrastructure planning, workforce development, cybersecurity basics, and emerging contaminants — tailored to the real challenges facing small Appalachian systems.
Learn more about ACTAT
People by a sewer cap

Workforce Development

  • Rural water and wastewater utilities across Appalachia face a growing workforce crisis — operators are aging out, positions go unfilled, and small systems rarely have the resources to recruit competitively. ACTAT helps utilities tackle this head-on, providing guidance on recruitment and retention strategies tailored to small, rural systems, supporting high school and community outreach to build local interest in water careers, and connecting utilities with regional workforce data and best practices.
Learn more about this research